MANAGEMENT OF TEAMS

Doctorate of Business Administration Degree

BUS 630

Breyer State University
Instructor: Dale Mueller, EdD, RN

SYLLABUS

COURSE OVERVIEW: Welcome to Management of Teams, a course that is designed to prepare the student of business and organizational administration for future roles in business in settings where leading the organization for continued success in times of change is desired. Managing teams requires insight, skill, and the ability to work with diverse groups in ways that promote success for the project at hand and for the success of the organization overall. This course explores the applications of management, planning, directing and supporting team members and team endeavors in today's work environments. This course will examine contemporary models of team building and team success as well as applications in current business settings. In fulfillment of the assignments that will provide study of management of teams, this course is designed to incorporate your own experience and observations regarding leadership within organizations.

TIME FRAME: This is a 4-semester hour course. This course is allotted 15 weeks of time. You must complete all of the requirements for the course successfully by the end of the 15-week period. The first day of week one will begin the day that you register for the course, or the day which you notify me that your textbook has arrived and you are ready to begin your studies. Please be cognizant of the time frame. It is rare that extensions of time are permitted, unless you have good justification. Upon successful completion of this course, you will be awarded 4 semester hours of credit.

TEXTBOOK: There are two textbooks required for this course. Two selections are listed below, the first of which (Lencioni, 2002) is required. You may select an alternative for the second text if the Fisher (1999) text is not the best for your particular work environment or future goals (although it is an excellent book, you will gain much if you stick with this one). Please note that if you are going to select a substitute for Fisher (1999), you must first obtain approval of your selection from me; if you do not obtain prior approval, your work for the final exam may not be accepted (see assignments, below).

Book 1: The Five Dysfunctions of a Team: A Leadership Fable. By Patrick M. Lencioni. Jossey-Bass: 2002. ISBN # 0787960756.

Book 2: Self-Directed Work Teams. By Kimball Fisher. McGraw-Hill Trade: 1999. ISBN # 0071349243.

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EXAMINATIONS: There are two examinations for this course, a mid-term exam and a final exam. The mid-term exam covers some essay questions from the readings in Lencioni (2002). The final exam covers issues in managing teams, drawn from the student's choice of the second book, contemporary journals and personal experience. The details for these papers are listed in the Written Assignments section of this syllabus.

The mid-term examination is a subjective paper that must be a minimum of ten (10) pages in length, double-spaced with 1.5-inch margins. I must download your paper by the end of the 8th week in the course. Upon registration, you will receive my e-mail address. Incomplete papers will be graded accordingly.

I must download your final paper with all of the required information by the end of the 15th week in the course. Incomplete papers will be graded accordingly.

GRADING: The grading scale for this course is as follows:

90-100%    = A
80-89%      = B
70-79%      = C
Below 70% = Fail

The grading criteria for the written assignment is as follows:

CONTENT & LEVEL: Weight 60%.
1). Content is pertinent, and reflects points requested from the readings as well as original thought.
2). Student position or view is stated clearly, with appropriate justifications and logic.
3). Comprehensiveness of discussion is adequate.
4). The paper adequately addresses the assignment in scope and content.

ORGANIZATION: Weight 20%.
1). The paper demonstrates logical flow from idea to idea, point to point.
2). The paper includes relevant supporting ideas from the assigned readings or research as appropriate.

FORMAT/GRAMMAR: Weight 10%.
1). Spelling and sentence structure are without error.
2). Punctuation and word choice are without error.
3). Paper contains a title, subheadings and paragraphs as appropriate.

READABILITY/STYLE: Weight 10%.
1). The paper reflects a synthesis of ideas from the readings and from experience as requested.
2). The tone is appropriate to the content and assignment.
3). Style of the paper is appropriate academic level.

MID-TERM PAPER: This paper must be submitted by the 8th week of the course.

Dynamics of Team Management.

From the readings in The Five Dysfunctions (Lencioni, 2002), discuss each of the five principles as described below.
For each of the principles, provide the following information, then complete the Assessment:

1). Summarize the principle and give a brief synopsis of the dysfunction as described by the author (1/2 page minimum)
2). For each principle, thoroughly discuss the salient aspects of managing for success, now that you are aware of the ways in which managing teams can be dysfunctional and unsuccessful. Include how you would manage for success for each principle based on your industry and your management style. (1 page minimum)
3). Discuss your thoughts and findings regarding the team Assessment provided in this textbook, as applied to a current or past work setting. (2 pages minimum)

FINAL PAPER: This paper must be submitted by the 15th week of the course.

Applied Management.

This final paper is a set of discussions about work teams and contemporary events, and your analysis of how a team process or application in business today fits the principles identified in the readings.

Select at least five techniques or illustrations of team management that are discussed in the Work Teams text (Fisher, 1999) or the Nimoro or another text of your choosing (based on instructor approval). Based on your readings which should include current contemporary news articles, professional journal articles, or business articles, provide an example of each of the five work selected applications or illustrations.

For each of the five techniques, principles or illustrations of team management that you have selected, your final exam will consist of a summary of the text material, a discussion of the contemporary article, and your analysis of how the text material was or was not illustrated in a contemporary management situation.
Prepare a minimum of two pages on each principle that you have researched (five principles, total minimum of ten pages), covering the following for each:

1). Briefly describe the selected text chapter, providing the salient points regarding management of teams in the business environment. Provide the complete citation for your source of information.
2). For each text chapter that you have selected, briefly summarize a journal or other contemporary article that illustrates or refutes the principle from the textbook, and provide your analysis of why and how the current event or journal article relates to the text material. Provide the complete citation for your source of information.
3). Provide your analysis of whether anything could have been done differently for greater effectiveness or better outcomes, given what you have learned from the readings and personal experience.

INSTRUCTOR AVAILABILITY: As previously mentioned, upon registration you will receive my e-mail address. Please e-mail me any questions. That is why I am here. I will do everything to help you as much as possible. Please do not wait until the end of the class to try to get help. It will be too late. Anytime your grade falls below C, I will try to contact you about it. If I do not, please do not hesitate to contact me through e-mail.

ABOUT YOUR INSTRUCTOR: Dale Mueller, EdD, RN, has held numerous leadership and management roles in large and small organizations throughout her career as an administrator and consultant. Roles include leadership for change in chaotic environments, and management of teams, work groups, task forces and organizations. She is a gubernatorial appointee in strategic planning and human resources in California, and is a former President of the Chamber of Commerce in her community. She is a recognized business and community leader in the field of health care and public policy.

COURSE OBJECTIVES: Upon completion of this course, you will be able to:

1). Describe the theoretical foundations for management activity
2). Identify principles for management success
3). Describe the essentials of management functions
4). Discuss the context of management effectiveness
5). Discuss the purpose of management in business
6). Identify principles of innovation in relation to management functions
7). Analyze the components of individual contributions
8). Describe how individual contributions can lead to increased effectiveness
9). Examine social and entrepreneurial roles of well-managed organizations
10). Evaluate the relationships of management and leadership

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