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EXAMINATIONS: There are no for this course. Grades are based on completion of assignments and activities.

GRADING: The grading scale for this course is as follows:

90-100%    = A
80-89%      = B
70-79%      = C
Below 70% = Fail

GRADING COMPOSITION:

37 Exercises                              45%
Self evaluation                            5%
Resource Guide                         10%
3 Activities                                30%
Discovery & Intention Statement 10%

TOTAL 100%

GOALS: The aim of education about Case Management is to have an accurate assessment and ongoing evaluation of clients needs, to have the ability to link clients to resources appropriate to their needs, to have the power to ensure that appropriate and needed services are actually delivered, to have the capacity to see that services are utilized and to have a commitment to evaluate the impacts and outcomes of interventions.

METHODS: Readings from textbook, professional books and journals, Self-awareness/exploration activities

COMMUNICATION: You are encouraged to communicate with me. I am available as a teacher, coach, and mentor to assist you in meeting your goals for this course. Primarily, communication is through email. However, I am also available for conversation by telephone if you would like. Our classroom for this course has a "chat" room. I am also very willing to meet with you one-on-one in the chat room at your request. From time to time, depending on how many students are enrolled in this course at a particular time, we will have some scheduled group chats. You will receive more detailed information at the time such chat sessions are scheduled. Please keep my email address handy so that you can contact me whenever necessary. Upon registration, you will receive my email address. If at any time during this course you change your email address, please be sure to notify me right away.

COURSE OBJECTIVES: Upon completion of this course, you will be able to:

1). Outreach or identify clients.
2). Assess needs.
3). Design service or treatment plans.
4). Link or refer clients to appropriate resources.
5). Monitor cases to ensure services are delivered and used.

COURSE OUTLINE:

1). The Evolution of Case Management Practice.
2). Overview of Case Management Practice.
3). The Roles of a Case Manager.
4). An Example of Case Management.
5). Interpersonal, connecting, and Information Gathering Skills.
6). Additional Components of Case Management Intervention and Evaluation.
7). Case Management Issues with Special Populations.
8). Challenges and Visions.
9). The severely Vulnerable: An Emergent Clientele and Practice Mode.
10). Comprehensive Enhancement Practice: An Implementation Model.
11). Intake, Assessment, and Goal Setting.
12). Resource Identification and Intervention Planning.
13). Counseling and Therapy.
14). Linking Clients to Formal Organizations.
15). Linking Clients with Informal Support Networks.
16). Monitoring, Reassessment, and Outcome Evaluation.
17). Advocacy.
18). Interorganizational Coordination and Agency Access.
19). Planning Case Management Programs
20). Implementing Case Management Plans: Program Design and Development.