ORGANIZATIONAL PSYCHOLOGY

Masters in Health Care Administration

MHA 535

Breyer State University
Instructor: Mark C. Barabas, BS in BA, DHA

SYLLABUS

COURSE OVERVIEW: This course provides an introduction to Human Behavior in the work environment and insight to organizational problem solving. Management theories and concepts are reviewed to provide insight to the actions and reactions of today's workforce. Both positive and negative dynamics that affect the attainment of organizational objectives are covered in this course. Behavior and Leadership models are studied in addition to analyzing the types of communications used by the workforce. Organizational Social Systems and Culture make very interesting circumstances possible at the work place. The study of motivational models and appraisal systems provide insight to how and why people respond to particular variables. Leadership styles, empowerment and participation are bread and butter topics of study for all future and current managers. The effects of employee attitudes provide guidance to better performance and job satisfaction of the workforce. A review of ethical issues and conflict resolution provides a basic skill assessment for each student.

The study of group dynamics and analysis of both formal and informal groups in the workplace provides future managers with guidance for decision making. Characteristics of successful teams are covered in the course as well as classic organizational structures. The effects of implementing change at work and employee resistance indicate how many future managers will spend their time in a dynamic organization. All aspects of stress and stress management are reviewed to give future managers a foundation for problem solving stress related issues. The study of Organizational Behaviors across cultures provides an introduction to various management issues that must be addressed in a multinational operation.

TIME FRAME: This is a four-semester hour course. This course is allotted ten weeks of time. You must complete all of the requirements for the course successfully by the end of the ten-week period. The first day of week one will begin the day that you register for the course, or the day which you notify me that your textbook has arrived and you are ready to begin your studies. Please be cognizant of the time frame. It is rare that extensions of time are permitted, unless you have good justification. Upon successful completion of this course, you will be awarded four semester hours of credit.

TEXTBOOK: There is one (1) required textbook for this course. Please purchase your book as soon as possible.

Book 1: Organizational Behavior, Human Behavior at work. By John W. Newstrom, Keith Davis. McGraw-Hill Irwin 11th edition. ISBN # 72875461

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WRTTEN ASSIGNMENTS: You will complete two case studies, a learning portfolio of questions, write a paper, and a final exam to earn your grade. You will be required to draw on your life and work experiences in completing your assignments.

GRADING: This course will be graded based on the following scale:

90-100%    = A
80-89%      = B
70-79%      = C
Below 70% = Fail

PREREQUISITE: Admission into a graduate level degree program in business or management.

INSTRUCTOR: The instructor for this course is Mark C. Barabas, BS in BA, DHA.

1). Current, COO, Mercy Suburban Hospital, Mercy Health System.
2). Former, Hospital CEO for 20 years.
3). Former, Adjunct faculty @ Youngstown State University and Lebanon Valley College.
4). Former, Chair of the Board for two national Health Care Organizations.
5). Current, Editorial Board JONA's Healthcare, Law, Regulation and Ethics Journal and frequent contributor of published articles.
6). Winner of the Graduate Literary Award from the University of Toronto Department of Healthcare Administration for 2001.
7). Current and former member of numerous non-profit community organizations Board of Trustees.
8). Hospital Accreditation Administrative Surveyor for the Healthcare Facility Accreditation Program.
9). See Breyer State website "Faculty" for more information.

INSTRUCTOR AVAILABILITY: Upon registration, you will be given my e-mail address. I am available periodically through e-mail, so please e-mail me any questions that may occur. That is why I am here. I will do everything to help you as much as possible. Please do not wait until the end of the class to try to get help. It will be too late. Anytime your grade falls below C, I will try to contact you about it. If I do not, please do not hesitate to contact me through e-mail.

COURSE OBJECTIVES: Upon completion of this course, you will be able to:

1). Learn classic Management Theories of Human Behavior in organizations.
2). Review leadership models of organizational behavior.
3). Discuss organizational social systems and culture.
4). Review motivational models and appraisal systems.
5). Understand the impact employee attitudes have on performance and job satisfaction.
6). Review ethical issues related to organizational behavior.
7). Relate conflict resolution skills to work place situations.
8). Study models of organizational behavior and relate them to your personal experience.
9). Review the fundamentals of communication and various organizational methods.
10). Discuss organizational role and status relationships.
11). Review the basic concepts of behavior modification.
12). Discuss economic incentive system.
13). Review leadership styles and models used in organizations.
14). Gain an understanding of the concepts of participation.
15). Study issues between organizations and individuals.
16). Understand the impact power and politics have on organizational behavior.
17). Recognize the structure and power of group dynamics within the formal and informal organization.
18). Identify problems associated with the informal organization
19). Relate classic organizational designs to team building concepts.
20). Understand employee and organizational resistance to change and how to implement change successfully.
21). Identify the effects of stress on employee performance and the organization.
22). Understand the role of counseling in stress management.
23). Relate conditions affecting multinational organizations to productivity and management initiatives.

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