CULTURAL ISSUES IN MANAGEMENT

Doctorate in Management

MNG 950

Breyer State University

Instructor: Alfredo Jimeno Orrego, PhD.

SYLLABUS

COURSE OVERVIEW: Welcome to MNG 950 a Doctorate Level course in the curriculum for the Doctorate in Cultural Issues in Management. This course will highlight intercultural cooperation and its importance for survival.

People of other countries, of another generation, social class, job or organization, often think and act in ways that puzzle us. To these people, of course, we are the ones who behave in a surprising manner. What separates them from us is the culture in which we grew up. "Culture" in this sense is not the same as "civilization"; it encompasses much more. Deeply-rooted and, therefore, often unconscious values lead us to consider as normal what others think abnormal, as polite what to others is rude, and as rational what others find irrational.

Organizational cultures are a different phenomenon; they do not follow the same dimensions, are more manageable, and in fact offer an opportunity to bridge national cultures. Differences in belief systems, values, and customs require dramatically different approaches for establishing the comfort level required for a profitable business relationship. In this course, you will identify the circumstances in which organizational cultures can be managed effectively, and outline ways of learning intercultural communication.

You will acquire the essential cross-cultural competence to comfortably and successfully operate in a variety of global settings

From a presentation of the aspects of culture that consistently impact business transactions to specific managerial actions to resolve difficulties and even avoid them altogether, the Doctorate in Cultural Issues in Management will help you manage today's multicultural organization and conduct business in today's increasingly global marketplace.

TIME FRAME: This is a six-semester hour course. This course is allotted ten weeks of time. You must complete all of the requirements for the course successfully by the end of the six-week period. The first day of week one will begin the day that you register for the course, or the day which you notify me that your text book(s) have arrived and you are ready to begin your studies. Please be cognizant of the time frame. It is rare that extensions of time are permitted, unless you have good justification. Upon successful completion of this course, you will be awarded six semester hours of credit.

TEXTBOOKS: There are two (2) required textbooks for this course.

Book 1: Doing Business Internationally: The Guide to Cross-Cultural Success. Walker, Walker & Smith, Second Edition, Mc Graw Hill, 330 pages ISBN # 0071378324. This text is available from Amazon.com http://www.amazon.com/gp/product/offer-listing/0071378324//002-2757931-8192009?condition=

Book 2: International Management. Richard Mead, Blackwell Publishing, 478 pages ISBN # 978-0631231776. This text is available from the publisher http://www.blackwellprofessional.com/ , and Amazon.com http://www.amazon.com/exec/obidos/search-handle-form/002-2757931-8192009

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EXAMINATIONS: There is a single final examination for this course in the shape of a thesis. The exam covers the material in the books "Doing Business Internationally: The Guide to Cross-Cultural Success" and "International Management".

You are required to have completed your thesis 3 days after the end of the 10th week in the course.

GRADING: The grading scale for this course is as follows:

90-100%    = A
80-89%      = B
70-79%      = C
Below 70% = Fail

ASSIGNMENTS: You are required to write a thesis.

THESIS: Please write an essay on the following topic:

"Are business and commerce culturally neutral zones in which international professionals interact according to internationally recognized norms?"

Please develop your argumentation in a 25-page, single-spaced essay on an A4 page format.

COMMUNICATION: You are encouraged to communicate with me. I am available as a teacher, coach, and mentor to assist you in meeting your goals for this course. Communication is through email. If during your time in this course you change your email address, please be sure to notify me right away.


COURSE OBJECTIVES: Upon completion of this course, you will be able to:

1). Acquire the essential cross-cultural competence to comfortably and successfully operate in a variety of global settings.
2). Learn to deal with culture as a factor in the business environment.
3). Identify the difference s in belief systems, values, and customs that require dramatically different approaches for establishing the comfort level required for a profitable business relationship.
4). Understand the aspects of culture that consistently impact business transactions.
5). Integrate specific managerial actions to resolve difficulties and even avoid them altogether.
6). Learn to manage today's multicultural organizations and conduct business in today's global marketplace.

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