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Human Resources Management • Human Resources Development •
Organizational Development • Training and Development •
Stress Management • Leadership Development • Employee
Motivation
Hospitality (Hotel) Industry • Cruise Industry • Academic
Industry • Aviation Industry
DEGREES
2004 DOCTOR OF PHILOSOPHY IN COUNSELING PSYCHOLOGY
Breyer State University, Birmingham, AL
2004 DOCTOR OF PHILOSOPHY IN ORGANIZATIONAL PSYCHOLOGY
Breyer State University, Birmingham, AL
1996 DOCTOR OF EDUCATION IN ADULT EDUCATION/HUMAN RESOURCES DEVELOPMENT
Nova Southeastern University, Ft. Lauderdale, FL
1989 MASTER OF SCIENCE IN HUMAN RESOURCES MANAGEMENT
Nova Southeastern University, Ft. Lauderdale, FL
1987 BACHELOR OF ARTS IN PSYCHOLOGY
Florida Atlantic University, Boca Raton, FL
1982 ASSOCIATE OF ARTS
Broward Community College, Ft. Lauderdale, FL
CERTIFICATIONS
2002 CERTIFIED NEURO-LINGUISTIC PROGRAMMER
The National Board of Ethical and Professional Standards, Deland,
FL
2002 CERTIFIED CLINICAL HYPNOTHERAPIST
The National Board of Ethical and Professional Standards, Deland,
FL
1993 CERTIFIED HUMAN RESOURCES EXECUTIVE
The Educational Institute, Flint, MI
1992 HOSPITALITY MANAGEMENT DIPLOMA
The Educational Institute, Flint, MI
2002-Present
DIRECTOR OF HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT
AeroThrust Corporation, Miami, FL
AeroThrust Corporation is a Jet Engine overhaul facility specializing
in the repair,
overhaul, sale and lease of the Pratt and Whitney JT8D family of
engines for customers
around the world.
• Administers company policies and procedures within the
FAA guidelines and statutes.
• Supervises and administers randomized drug and alcohol testing
program.
• Coordinates annual strategic HR planning activities.
• Initiates new employee programs, such as career planning,
new hire orientation, and employee attitude surveys.
• Creates and implements new recruitment strategies.
• Interviews, screens, and hires union and management positions.
• Presents an array of management development workshops for
union shop floor managers.
• Presented and conducted Organizational Development interventions
strategies.
• Provides Organizational Development consultation services.
• Coaches and counsels union and management employees regarding
personnel issues.
• Establishes a positive labor relations camaraderie between
union and management.
• Partners with other executives to rebuild and restructure
most corporate functions.
• Implements an employee self-service system that gives employees
instant access to benefit providers while reducing HR costs.
• Administers corrective interview sessions with union and
management.
• Administers company benefits programs.
• Provides performance measurement and pay-for-performance
systems, which includes an integrated goal setting program linked
to the HR strategic plan.
• Coordinates and administers 90-day and annual performance
evaluation system.
• Administers employee recognition programs.
1990-Present
PROFESSOR OF HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT
• ADJUNCT ONLINE PROFESSOR OF HUMAN RESOURCES MANAGEMENT
Breyer State University
• ADJUNCT ONLINE PROFESSOR OF HUMAN RESOURCES MANAGEMENT
Baker College, Flint, MI
• ADJUNCT PROFESSOR OF HUMAN RESOURCES MANAGEMENT
Embry-Riddle Aeronautical University, Ft. Lauderdale, FL
• ADJUNCT PROFESSOR OF HUMAN RESOURCES MANAGEMENT
American InterContinental University, Ft., Lauderdale, FL
• ADJUNCT PROFESSOR OF HUMAN RESOURCES MANAGEMENT
AND DEVELOPMENT
Nova Southeastern University, Ft. Lauderdale, FL
• ADJUNCT PROFESSOR OF HUMAN RESOURCES MANAGEMENT
Lynn University, Boca Raton, FL
1997-2002
DIRECTOR OF PROFESSIONAL DEVELOPMENT
Keiser College, Ft. Lauderdale, FL
Keiser College is a two- and four-year institution with 10 campuses
throughout the state of Florida accredited by the Commission on
Colleges of the Southern Association of Colleges and Schools to
award the Associate's degree and Bachelor’s degree.
• Developed and delivered an array of academic training programs
for faculty, campus deans, and staff.
• Developed and delivered weekly new hire orientation program.
• Coordinated monthly faculty improvement meetings.
• Assisted campus deans and faculty with curriculum development
and changes.
• Trained campus deans and management on various HR concerns
and issues.
• Presented weekly HRD workshops to faculty, deans, and college
executives on Student Retention Strategies, Teambuilding, Leadership,
and Sexual Harassment.
1995-1997
DIRECTOR OF HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT
Seaway Hospitality, Inc., Miami, FL
Seaway Hotels, Inc. is the management group for the five-star Biltmore
Hotel in Miami, Florida, the four-star Alexander Hotel in Miami,
Florida, and the four-star Sheraton Ft. Lauderdale Airport Hotel
in Ft. Lauderdale, Florida.
• Analyzed, designed, delivered, and evaluated an array of
HRD training programs for staff and management.
• Presented weekly and monthly new employee orientation programs.
• Developed and delivered an array of train-the-trainer workshops
for management.
• Assisted managers in the development of departmental standards
and procedures training programs.
• Presented “Priority One” customer service workshops
to staff and management.
• Developed and presented strategic Organizational Development
intervention strategies for change.
1992-1995
DIRECTOR OF HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT
Celebrity Cruises, Miami, FL
Celebrity Cruises is consistently recognized for its five- and
six-star rankings as the highest-rated premium cruise line that
is committed to innovative design, impeccable service and unparalleled
spa and dining offerings.
• Startup HR Department for 3,000+ cruise staff and shoreside
employees.
• Developed and delivered an array of HRD training programs
for senior cruise management.
• Conducted global and international screening and hiring
activities for three cruise ships.
• Developed and delivered monthly new employee orientation.
• Developed and administered new company policy handbook.
• Assisted senior management in implementing five-star standards
and procedures service programs.
• Assisted senior management in service improvement strategies
for maintenance of five-star ratings.
• Administered employee benefits for all shoreside employees.
1989-1992
TRAINING AND ORGANIZATIONAL DEVELOPMENT MANAGER
Pier 66 Resort and Marina, Ft. Lauderdale, FL
Pier 66 Resort and Marina is a 22-acre, four-star/four diamond
resort property and tropical garden that sits along the Intracoastal
Waterway across from Port Everglades, Florida, the world's largest
five-star cruise port.
• Presented new employee orientation programs.
• Developed and delivered an array of HRD training programs
for restaurant, front office, and housekeeping personnel.
• Presented a series of customer service workshops for hotel
personnel.
• Developed and administered departmental standards and procedures
manuals.
1995 Business Person of the Week from Business Forum
1993 Professor of the Year from Nova University
2001 HOW TO CREATE AND ACHIEVE S.M.A.R.T GOALS
The Keiser College Monthly Publication
2000 DELIVERING EXCEPTIONAL CUSTOMER SERVICE
The Florida Association of Postsecondary Schools and Colleges (FAPSC)
1999 TRAINER ABLE TO ADD ANOTHER DIMENSION
The Ft. Lauderdale Sun-Sentinel Newspaper
1998 20 BASIC PRINCIPLES FOR ADULT LEARNING
Adult Education Today Magazine
1997 TIPS FOR SUCCESSFUL INTERVIEWING
Employment Resources, Inc. Website (www.employmentresources.net/tips.htm)
1996 THE FOUR STEPS IN THE TRAINING PROCESS
Adult Education Today Magazine
1995 WORKPLACE STRESS (WHERE IT COMES FROM, HOW TO MANAGE IT)
Americas Duty Free Magazine
1994 TAKING CARE OF BUSINESS
Americas Duty Free Magazine
1993 EFFECTIVE TRAINING FOR ONBOARD EMPLOYEES
Americas Duty Free Magazine
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