http://www.love2learn.com
Successful leadership for organizational change within corporate
environments.
Executive level health care experience, including fiscal, compliance
and delivery of care oversight in public and private sectors.
Proposal and grant funding outreach and coordination, growth of
business opportunities in both public and private health care sectors.
Community service through leadership roles in professional organizations,
nonpartisan appointments, and community education outreach.
Performance training to competency-based outcomes; customer intimate
consulting for new lines of business in health care, standards compliance
and team building have been a professional focus since 1980.
Proactive and visionary leadership for CEOs, administrators and
caregivers in a variety of federal, state, and county funded programs
for indigent and/or mentally impaired persons, both adolescent and
adult.
Depth of expertise in the field of aging, including services for
the frail elderly; administration of skilled facilities; continuum
of care issues and strategies for case managers and administrators;
RN and Licensed Skilled Facility Administrator.
Certified in Nursing Administration, Advanced - American Nurses
Credentialing Center.
Educator/Distance Delivery and Continuing Education for Professionals
Design, instruction and mentoring experiences with a variety of
e-learning platforms.
Distance education curriculum design and delivery, including facilitation
of Web-based and other distance delivery models in workplace user
environments and numerous academic degree programs.
Published author and faculty mentor in the field of health care,
business, and human factors in technology.
Over 20 years' experience in the traditional and non-traditional
classroom at BSN, HSA, MBA, MSN and community health programs. Faculty
representative at various levels of academic governance.
Executive responsibility for national continuing education programs
and continuing academic affiliations both within the USA and internationally.
EdD Institutional Management Pepperdine University, Malibu, CA;
1998
Registered Nurse (RN) and Nursing Home Administrator (NHA); current
licenses
Continuing Education Provider (BRN and NHAP), State of California
CNAA; Certified, Nursing Administration, Advanced (American Nurses'
Association)
Community College Instructor and Counselor (Lifetime Credential)
Expert Witness in Nursing and Health Care Administration
Certificate, Distance and Online Education, University of Phoenix
Online Campus
Who's Who in Nursing, 1988-present
Who's Who in American Business, 1998-present
California Mental Health Planning Council
Provider appointee (2001-2003)
Appointed by Department of Mental Health Director of the State of
California
This agency, consumer and provider Council has the oversight responsibility
for the strategic plan for mental health services in California.
Quality Care Health Foundation
Board of Trustees; Member Representative (2000-2002)
This not for profit foundation has as its mission the planning,
stewardship, and delivery of continuing education for health care
providers at licensed and unlicensed levels in the State of California.
QCHF Board membership also includes representatives from the provider
advocacy organization, California Association of Health Facilities
(CAHF).
Case Management Society of America (CMSA)
Governing Board (2000-2002)
Southern California Chapter Member Representative
Case management professional association for advocacy and education.
Grantsmanship
Allied Health Workforce Innovations for the 21st Century; project
#213733
March 2001-April 2002
Mental Health Counselor Certificate Program
Authored and provided industry leadership for this grant project
for collaborative work with Mt. San Antonio Community College Regional
Health Occupations Resource Center as lead agency. Purpose of grant
is to create a 64-hour/6month competency based curriculum and practicum
for entry level mental health workers. A new level of health care
worker will be created and the curriculum will be available statewide.
Employment History [Business and enterprise]
Sun Health Care Corporation; SunBridge Division (1999-current)
Regional Operations Manager, Behavioral Health Facilities (Inpatient,
Outpatient and Community Programs), California
Responsibilities include community based and institutional programs
for adults and adolescents with severe behavioral impairments. Venues
include residential care, nonpublic school operations, community
based care, and long term care.
Learning Tree University (1997-1999)
Director, Health Care Continuing Education Programs
Responsibilities included leadership and authorship for national
continuing education seminar programs.
The Polaris Group (1993-1997)
Health Care Reimbursement Specialist
National consultancy in health care strategic planning, new program
development, and outcomes measurement.
Western Neuro Care Center (1991-3)
Administrator, Subacute Neurological Rehabilitation Facility
Casa Colina Peninsula Rehabilitation (1988-1989)
Administrator, Subacute Rehabilitation Facility
Sightline (1987-1993)
Proprietor, Certified Woman-Owned Business
Administrative oversight and negotiation of contracts for medical
services for incarcerated individuals, including California State
Department of Corrections, California Youth Authority, and Federal
Bureau of Prisons.
Beverly Enterprises (1980-1986)
Director of Nursing, Nursing Home Administrator.
Academic Affiliations [part-time and ongoing]
California State University; Dominguez Hills, CA, USA
Statewide Nursing Program (1988-current)
Lecturer, School of Health, Division of Nursing
http://www.csudh.edu/soh/nursing.html
Chapman University; Orange, CA, USA
Department of Psychology (1988-current)
Instructor, Community Psychology
University Of Phoenix
On-ground, Southern California Campuses (1980-current)
Instructor, faculty governance representative, faculty mentor, curriculum
developer. Have taught graduate and undergraduate programs, have
created specialized programs for continuing education and employer
worksite presentations. Have written curriculum in Health Care Services
and Human Factors in Technology.
http://www.uophx.edu/
Pepperdine University; Malibu, CA, USA
http://moon.pepperdine.edu/gsep/
Doctoral Dissertation Activity (1996-1998)
Construction of a Web-based subject area guide with meta-analysis
and criteria, published November 1997. Content is Web-based resources
for continuing education courses in post-acute care for health care
professionals, with narrative and formalized published rating structure.
Doctoral research included usefulness and utility of Web-based educational
offerings for health care professionals, statistics tracking and
analysis, and recommendations for Web-based delivery for designers
and educators.
Received 5 of 5 star rating with the Argus Clearinghouse, and was
awarded the Digital Librarian's Award for June, 1998.
http://www.love2learn.com
Teaching Assistant
Educational Technology Laboratory
Descriptive and Inferential Statistics
California State University at Long Beach
Guest Lecturer; Adult Nurse Practitioner Program http://www.csulb.edu/~nursing/
Canyon College
http://www.canyoncollege.edu
Online Degree-Granting University
Online Programs in Health Services Administration
Undergraduate and Graduate Health Services area degrees
Curriculum development oversight, hired and placed all faculty
Health Services Administration - undergraduate
Health Services Administration - graduate
MBA with Health Care Concentration - graduate specialization
In progress: Community Health and Community Health Education
Courses authored and taught by Dr. Mueller
http://www.canyoncollege.edu/cc/hadmin/syllabus/career.htm
http://www.canyoncollege.edu/cc/hadmin/syllabus/HS420.htm#Syllabus
University Of Phoenix
http://online.uophx.edu/
On-Line Campus; San Francisco, CA (1995-current)
Facilitate On-Line courses; have taught both graduate and undergraduate
courses using Convene and Microsoft Outlook Express (v. 5.0). Area
Curriculum Coordinator for OnLine General Studies Science and Technology.
OnLine mentor for new faculty.
Lakeland College
http://199.170.23.12/Lakeland/online/online.asp
Online Campus; Sheboygan, Wisconsin (1999-current)
Author and facilitator for On-Line undergraduate courses: Probability
and Statistics, and a persuasive writing course, Issues in Life
and Death, using Convene (CLiP) Ac@deme, and IZIO formats
University of the Incarnate Word
Universe Online
Online course author and facilitator (2000-current)
http://vc.convene.com/uiw/main.asp
Because We Care Foundation, International; Belize City, Belize,
Central America
http://www.clubrancholuna.com
http://www.becausewecare.org
Onsite and online developer, cultural competence courses for health
care professionals
MCP Hahnemann University Nursing 2001, Annual Conference, Orlando,
FL (January 2001)
Invited Speaker: "Developing Curriculum for Web-based Instruction"
and "Online Mentoring and Mentoring Online"
MCP Hahnemann University Nursing 2000, Annual Conference; Washington
DC, (June 2000)
Poster Display and Share Session: "Web-based Continuing Education
for Health Care Professionals"
Case Management Society of America-Southern California (CMSA-SCC),
Annual conference; Pasadena, CA (June 1999)
"Educational Opportunities for Case Managers"
Northern Arizona University, Online and onground conference, 1998
http://star.ucc.nau.edu/~nauweb98/
"Preparing Students for Web-based Course Delivery"
http://www.love2learn.com/delivery.htm
"High Tech can be High Touch, Too"
http://www.love2learn.com/hitech.htm
Because We Care Foundation, International; Belize City, Belize,
Central America (August 1998)
"Bridging the Past: Quality Programming for Long Term Care
Facilities"
Authored and taught this 24.0 hour program, obtained NAB and ANCC
approvals
http://www.clubrancholuna.com
http://www.becausewecare.org
Annual Teaching in the Community Colleges Online Conference (TCC)
MOO presentation and published paper, April 1998
"Continuing Education on the Internet"
http://leahi.kcc.hawaii.edu/org/tcon98/paper/mueller.html
MOO presentation and published paper, April 1999
"Web-based Instruction: Common Mistakes and How to Avoid Them"
http://www.love2learn.com/tcc99.html
Oregon Health Information Management Association; Portland, OR
(May 1998)
"HEDIS: What is it? Why is it important?"
Orange Coast Memorial Hospital; Irvine, CA (May 1997)
"Supervision Skills for Charge Nurses"
Colorado Association of Homes and Services for the Aging; Breckenridge,
CO (May 1997)
"Optimal Resident Independence: Restorative Nursing Programs"
"Training and Inservicing for the Adult Learner"
Continuing Professional Education Programs, University of Phoenix;
Irvine, CA (May 1997)
"Health Care Infrastructure"
"Finance in Today's Health Care Environment"
Kentucky Association of Health Care Facilities; Louisville, KY
(Nov 1996)
"Training for Subacute Care"
Kentucky Health Care Association Nursing Consortium; Louisville,
KY (Sept 1996)
"Managed Care: Impact on Nursing Services"
Pennsylvania Health Care Association; Cranberry Township, PA (June
1996)
"Contracting for Managed Care"
Oregon State Health Care Association Annual Convention; Portland,
OR (Nov 1995)
"Optimizing Resident Independence Through Multidisciplinary
Teamwork"
Colorado Health Care Association; Vail, Colorado (June 1995)
"Managed Care: Impact on Nursing Services"
"Clinical Training for Subacute Care"
Mueller, D. (2000). It's the Human Factor: Technology in the Workplace.
Interactive Healthcare Report: Covering the Digital Revolution in
Healthcare Education, 2(7), 1-4.
Mueller, D., and Burk, E. (2000). TEC 401 Human Factors in Technology.
Course module for Bachelor of Science in Business degree program,
University of Phoenix.
Mueller, D. (2000). Expert editorials. Continuing Education Courses
on the Internet: Advice for Authors. Interactive Healthcare Report:
Covering the Digital Revolution in Healthcare Education 2(4), 4-5.
Mueller, D. (1999). Case studies in nursing management. Education
as a Self-Management Strategy for Success. Seminars for Nurse Managers,
7(2), 52-54.
Mueller, D. (1999). Transitional Care Units: Challenges for Case
Managers. ADVANCE for Providers of Post Acute Care, 2(3).
Mueller, D. (1999). HCS 445 The Aging Population: Geriatrics and
Long-Term Care. Course module I-DD for Health Care Services degree
program, Long Term Care concentration. University of Phoenix. 65
pages.
Mueller, D. (1999). Common Mistakes and How to Avoid Them, 4th Annual
teaching in the Community Colleges Online Conference, April 1999.
http://leahi.kcc.hawaii.edu/org/tcon99
Mueller, D. (1998). Preparing Students for Web-based Learning. Northern
Arizona University Institute for Learning & Technology, NAU/Web.98
Virtual Session http://jan.ucc.nau.edu/!caucus/virtconf.html
Mueller, D. (1998) High touch can be high tech too. Northern Arizona
University Institute for Learning and Technology, NAU/Web.98 Virtual
Session http://jan.ucc.nau.edu/!caucus/virtconf.html
Mueller, D. (1998). Evaluating Web-based Continuing Education Resources,
3rd Annual teaching in the Community Colleges Online Conference,
April 1998. http://leahi.kcc.hawaii.edu/org/tcon98
Mueller, D. (1997). Case studies in nursing management: A case for
the MBA. Seminars for Nurse Managers, 5(2), 62-64.
Mueller, D. (1995). Top training: A formula for success. Provider,
21(12), 35-37.
Mueller, D. (1995, November 13). RNs need new skills for subacute
care. Nurseweek, pp. 1, 23.
Mueller, D. (1993, May 17). Nurses develop political skills at annual
RN days. Nurseweek, p. 1.
Education technology manuscript reviewer for NurseEducator, a refereed
nursing journal published by Lippincott/Williams & Wilkins,
1997 - ongoing.
Case Management Society of America (CMSA), Southern California
Chapter Board appointee to Education Committee, 1998-2000
California Association for Healthcare Quality (CAHQ), Elected member
of nominating committee, and appointed member of education committee,
1998 - ongoing.
California Association of Health Care Facilities (CAHF), appointee
to Behavioral Health Conference Board, 1999-ongoing.
Forum Moderator, Long Term Care/People and Places for Lippencott
Williams and Wilkins Nursing Center, an online resource, electronic
journal and discussion medium for nurses, 1996 to present. This
project was initiated by AJN under a three-year grant from the US
Department of Health and Human Services in 1993.
http://www.nursingcenter.com/
Interviewed as a content expert for telecourse BSN 310/Nursing
Informatics, May 1998. Televised delivery of distance BSN course
at California State University at Dominguez Hills Campus, Statewide
Nursing Program.
California State Governor's Task Force on Continuing Education
to the Board of Registered Nursing, 1996. This ad hoc task force
was formed to examine and recommend regarding the role of the Board
of Registered Nursing in accrediting continuing education providers,
and the role of continuing education for relicensure of licensed
nurses in California.
City Council appointee, Diamond Bar-Walnut Civilian Advisory Board
to the Los Angeles County Sheriff's Department, 1994-1996. The Advisory
Board was formed in 1993 following the historic Koltz Commission
report to the Los Angeles County Board of Supervisors, addressing
community involvement and civilian review of Sheriffs Department
activities. Term of service included civilian training, community
ride-along, and creation of a senior citizens day watch program.
Chamber of Commerce President, San Gabriel, California, 1986 -
led sister city delegation to Taiwan two years in a row.
Case Management Society of America (CMSA)
CMSA Southern California, Board Member
Annual Convention Co-Chairperson for Statewide Conference 2000
California Association of Health Care Facilities (CAHF)
Vice-Chair; Behavioral Health Council
Chair; Distance Education Committee
Sigma Theta Tau International, Xi Theta Chapter
International Honor Society of Nursing
Los Angeles Affiliate, World Affairs Council
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